11 Flagrant Sales Mistakes to Avoid

Most people are in sales, whether it’s really part of their job title or description  Even if you don’t sell services or products, marketing yourself and ideas is a must. 

Avoiding these kinds of errors will help you increase sales as well as open additional doorways.

1. Not Knowing Your Product

You must learn the product your are selling inside and out. People will not want to purchase anything you are selling if you are not able to answer the questions they have about it. 

2. Not Listening and Assuming

Make sure you are listening to the customer when they are talking, so that you will understand their wants and be able to supply the product that will fit their needs. Your sales will come much easier by just taking a minute and understanding what the customer is saying.

3. Forgetting to Turn Off Your Mobile Devices

It is best practice to give your potential customers your undivided attention. Your phone going off constantly will cause a distraction and make the customer feel like you are not their main concern.

4. Having a Bad Attitude

No one wants to buy anything for a Debbie Downer or a person that acts like you are hasseling them when you make a request. 

5. Having Poor Communications Skills

Make sure when you are speaking to a potential client you use eye contact, don't mumble or use one word answers. It puts people off.

6. Poor Personal Presentation

Image and first impressions are important to a lot of people especially in the sales world. Make sure your clothes are clean and ironed, your hair is combed, and you smell nice.

7. Breaking Commitments/ Not Following Up

If you promise to do something for a potential client such as calling them back at a certain time, make sure you do it. 

8. Not Being Present

Make sure that you are fully alert and your mind is not elsewhere.

9. Focusing on Price

Having competitive pricing is important in the long run. But using only this as a ploy means nothing if your competitor undercuts you. 

10. Not Closing the Sale

It is very important to have a good rapport and personable relationship with potential clients. You must not let this stop you from why you came to them in the first place. Make sure you are clear that they have agreed to proceed.

11. Not Asking for a Referral

Word of mouth is the best advertising, its free and it comes with from a trusted source. Make sure to ask each of your clients for at least three people that could also benefit from what you have to offer them.

Datavo loves to hear what you think, feel free to leave any sales mistakes you know of in the comments.

Top 5 Tips for Successful Sales Agents

Your sales success can be the result of superb marketing or excellent selling finesse. With the majority of things in business, the more information you know the higher you can reach on the sales ladder. Datavo has put together a list of five tips to help you along your way.

1. Listen. Always let your prospective clients state their needs before you attempt to sale them anything. By finding out that their needs you are better situated to understand and meet the requirements they are requesting. Also, people like to feel like they are being heard so it will help you gain their trust and approval.

2. Set the Stage for Good Rapport. First impressions can be a deal breaker and is not always based on only words. People judge you by your appearance, manners, demeanor, and even your sense of humor. Make sure you always come across as warm and accessible. People are more willing to purchase something from someone that they like.

3. Be Adaptable. Each of your buyer has a different set of priorities and reason for their purchases, so you should always be prepared to adapt your sales pitch according to the immediate needs of your current client. Some people are purchasing a necessity, some opportunity, and others just because. Being able to decipher what type of buyer you have on your hands and adapting your script to fit them will ultimately lead you to more sales.

4. Be Convincing. A good sales agent does not take NO for an answer. Using the following moves to sway your customers can inevitably lead to more closed sales. Always have a product that is relevant and of good quality. Make sure you are pitching your product at the right time and for the right price. Always be easy to deal with. Believe in the product you sell so that you come off as sincere and convincing.

5. Do Not Buy Your Sales. Customers always want to feel like they are getting the best deal possible so it it necessary to sometimes give them a bit of leeway to help negotiations such as free voicemail, extra features etc. Try to only do this when necessary, as cutting prices is not a good long time strategy and does not help. You must always remember that you are in this field to make money and neither you or the business will survive for very long without making a realistic profit.

Please feel free to add any tips to the comments that I may have left off.